Access

For access enquiries please email access@alexandrapalace.com or call 020 8365 2121

 

VENUE ACCESS GUIDE

A guide to accessing the Theatre can be found here – bit.ly/APtheatreguide2018

 

BOOKING ACCESSIBLE TICKETS

If you have a query about booking accessible tickets or would like more information, email access@alexandrapalace.com or call 020 8365 2121.

Wheelchair space + personal assistant tickets can be booked online via our website.

If you have purchased these tickets and require a seat rather than a wheelchair space, please email access@alexandrapalace.com with the date and time of the performance you are attending and we will ensure a seat is fitted.

More information on access ticketing can be found here – www.alexandrapalace.com/accessible-ticketing-alexandra-palace/

See Tickets will request evidence when booking an access ticket. We will review an application without the recommended evidence on a case-by-case basis. For more information contact access@alexandrapalace.com

 

PARKING

We have a number of complimentary car parking spaces across the Park. All of our car park spaces are offered on a first come, first serve basis. The nearest car park to the Theatre is the East Car Park.

Disabled parking is for blue badge holders only.

A map of our car parks can be found here – http://www.alexandrapalace.com/visitor-information/parking/

 

ACCESSIBLE BATHROOMS:

  • Entrance to the bathrooms are via the Theatre foyer
  • x2 accessible bathrooms on ground floor
  • Step free access to female bathrooms on ground floor (access to foyer from Circle via lift or stairs)
  • 21 steps to male bathrooms

 

NUMBER OF WHEELCHAIR SPACES (DECEMBER PERFORMANCES)

  • Stalls x4
  • Circle x1

 

ACCESS FROM ENTRANCE TO FOYER

  • Level access from entrance

 

ACCESS FROM THEATRE FOYER TO SEATS

Stalls:

  • Level access to Stalls– front row to row K,
  • Tiered seating from L to U

Please note:

Theatre floor is not raked at Stalls level. Step free access to stalls rows A to L. Rows L to U  are tiered.

 

Circle:

  • Lift access to Circle Right or 25 steps
  • 25 stairs to Circle Left
  • In the Circle, rows A-G are tiered
  • Seats D5 and D6 are reserved for wheelchair users and their companion or PA

 

LIFT

  • Lift from foyer to Circle Right

 

ASSISTANCE DOGS

  • Assistance Dogs are permitted.

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